Terms of service
Thank you for choosing Restored Roots. We appreciate your trust in our products and services. In order to ensure a clear understanding of our terms of service, please carefully review the following policy.
Terms of Service:
1. Product Sales:
All sales made through Restored Roots are final. All products are made to order, please allow 3-5 business days for order to be complete. Once the payment for your purchase is completed, no refunds, exchanges, or returns will be accepted unless otherwise specified by applicable laws or regulations.
2. Product Information and Disclaimer:
Restored Roots strives to provide accurate and up-to-date information regarding our products. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other related content. It is your responsibility to carefully review and assess the product information before making a purchase.
3. Release of Liability:
Upon completing the payment for your purchase, you acknowledge and agree to release Restored Roots from any liability or responsibility pertaining to any damages, injuries, adverse reactions, or other consequences that may occur as a result of using our products. It is important to read and follow all instructions, warnings, and precautions provided with the product.
4. Product Suitability and Allergies:
It is your responsibility to ensure that the products you purchase from Restored Roots are suitable for your intended use. If you have any known allergies or sensitivities, we strongly recommend reviewing the product ingredients and consulting with a healthcare professional before use. Restored Roots shall not be held liable for any allergic reactions or adverse effects caused by our products.
5. Intellectual Property:
All content, including but not limited to logos, trademarks, product names, and images displayed on the Restored Roots website, are the property of Restored Roots and are protected by intellectual property laws. You are prohibited from using, reproducing, or distributing any content from our website without our prior written consent.
6. Third-Party Websites and Links:
Restored Roots may provide links or references to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content, products, or services offered by these external sites. We encourage you to review the terms of service and privacy policies of any third-party websites you visit.
7. Governing Law and Jurisdiction:
These terms of service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Restored Roots is located. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
8. Changes to Terms of Service:
Restored Roots reserves the right to update or modify these terms of service at any time without prior notice. Any changes to the policy will be posted on our website with the updated effective date. By continuing to use our products or services after any modifications to the terms, you acknowledge and accept the revised terms of service.
If you have any questions, concerns, or requests regarding our terms of service, please feel free to contact us. We are here to provide friendly assistance and ensure your satisfaction.
Return Policy
Thank you for choosing Restored Roots. We aim to provide you with high-quality products and exceptional customer service. While all sales made through Restored Roots are final, we understand that there may be instances where you may be unsatisfied with your purchase. In such cases, we are committed to working with you to rectify any issues. Please review our return policy below:
Return Policy:
1. All Sales Are Final:
Restored Roots has a strict no-refund policy. Once the payment for your purchase is completed, no returns, exchanges, or refunds will be accepted unless otherwise specified by applicable laws or regulations.
2. Unsatisfactory Products:
If you receive a product from Restored Roots that you find unsatisfactory, please contact our customer service team within [time frame, e.g., 7 days] of receiving your order. We will work with you to understand the issue and find a suitable resolution.
3. Product Assessment:
To assess the issue, we may request relevant information, such as photographs or a detailed description of the problem. This will assist us in determining the most appropriate course of action.
4. Resolution Options:
Based on the nature of the issue, we will provide you with one or more of the following resolution options:
a. Replacement: In certain cases, we may offer to send you a replacement product at no additional cost. This option is subject to product availability.
b. Store Credit: If a replacement is not feasible or desired, we may issue you a store credit equivalent to the value of the unsatisfactory product. This credit can be used towards future purchases on our website.
c. Discount: Alternatively, we may offer you a discount on a future purchase as a gesture of goodwill.
5. Return Shipping:
In some cases, we may require you to return the unsatisfactory product to us. If this is necessary, we will provide you with detailed instructions on how to proceed. Please note that any return costs will be your responsibility unless the product is deemed to be defective or damaged upon arrival.
6. Product Eligibility:
To be eligible for a resolution under our return policy, the product must be in its original condition, unused, and in the original packaging. We reserve the right to refuse a return or resolution if these conditions are not met.
7. Changes to Return Policy:
Restored Roots reserves the right to update or modify this return policy at any time without prior notice. Any changes to the policy will be posted on our website with the updated effective date.
If you have any questions, concerns, or requests regarding our return policy, please contact our customer service team. We are dedicated to ensuring your satisfaction and will do our best to address any issues promptly and fairly.
Privacy Policy
At Restored Roots, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us.
Information Collection:
We may collect personal information from you when you voluntarily provide it to us. This can include your name, email address, phone number, and any other information you choose to share with us. We may collect this information through our website, email communications, or other means of contact.
Use of Information:
The personal information you provide to Restored Roots will be used solely for the purpose of providing you with the requested services or information. We may use your information to communicate with you, respond to your inquiries, or personalize your experience with us. We may also use your information to improve our services, analyze trends, or for internal research purposes.
Information Protection:
Rest assured that we take appropriate and reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We employ industry-standard security practices to ensure the confidentiality and integrity of your data.
Information Sharing:
Restored Roots does not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may, however, share your information with trusted service providers who assist us in operating our business or servicing you, as long as they agree to keep your information confidential.
Cookies and Tracking Technologies:
Our website may use cookies or similar tracking technologies to enhance your browsing experience and collect certain information about your visit. These technologies help us analyze website traffic, understand user preferences, and improve our website's functionality. You can choose to disable cookies through your browser settings, but please note that this may affect your experience on our website.
Third-Party Links:
Our website may contain links to third-party websites. Please note that this privacy policy does not cover the practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through our links.
Updates to Privacy Policy:
We reserve the right to update or modify this privacy policy at any time. Any changes to the policy will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please feel free to contact us. Your privacy matters to us, and we are here to assist you in any way we can.
Shipping policy
Restored Roots ships within United States Only.
Shipping Policy:
1. Shipping Area:
Restored Roots shipping services are with in the United States at this time. We are unable to fulfill orders for customers residing outside this region.
2. Delivery or Pickup:
once your order is complete, we will contact you to discuss delivery or pickup options. We strive to provide convenience and flexibility, ensuring you receive your order in a manner that best suits your needs.
3. Delivery:
If you choose the delivery option, our team will coordinate with you to arrange a suitable delivery time and location area. Please note that additional charges may apply for delivery, depending on the distance and nature of the order.
4. Pickup:
If you prefer to pick up your order, we will provide you with the location and available time slots for pickup. Our team will work with you to find a convenient time that fits your schedule.
5. Order Completion Notification:
Once your order is complete, we will promptly notify you via email or phone. At this point, we will discuss delivery or pickup options and provide further instructions accordingly.
6. Changes to Shipping Policy:
Restored Roots reserves the right to update or modify this shipping policy at any time without prior notice. Any changes to the policy will be posted on our website with the updated effective date.
If you have any questions, concerns, or specific delivery or pickup requests, please feel free to contact our customer service team. We value your support and will do our best to accommodate your needs.
Restored Roots
Fairburn, SD
(605)646-3392
restoredroots605@gmail.com
